Terms & Conditions

Welcome to jupe66. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and jupe66 ("Company", "We", "Us", "Our") governing your access to and use of the jupe66 website, mobile applications, and all associated services (collectively, the "Platform"). By registering an account, accessing our Platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately discontinue use of our Platform and services.

1. Definitions

For the purposes of this Agreement, the following definitions apply:

• "Account" means the personal gaming account created by a User upon successful registration with jupe66, through which the User accesses Platform services.
• "Bet" or "Wager" means any stake placed by a User on a gaming outcome, including but not limited to sports betting, casino games, slots, and other gaming products offered on the Platform.
• "Balance" means the total funds held in a User's Account, including deposited amounts, winnings, bonuses, and promotional credits, minus withdrawals and losses.
• "Bonus" means any promotional offer, free bet, free spin, cashback, or other incentive provided by jupe66 to Users, subject to specific terms and wagering requirements.
• "Deposit" means funds transferred by a User from their personal bank account or e-wallet to their jupe66 Account for the purpose of placing bets.
• "Withdrawal" means the transfer of funds from a User's jupe66 Account balance to their designated bank account or e-wallet.
• "KYC" (Know Your Customer) means the identity verification process required by law, involving submission of government-issued identification, proof of address, and other documents.
• "Indonesian Rupiah (IDR)" or "Rp" means the official currency of Indonesia, which is the primary currency used on the jupe66 Platform.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To register and maintain an Account with jupe66, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age as of the date of registration. jupe66 strictly enforces age verification and reserves the right to request proof of age at any time.
• You must be a legal resident of Indonesia with a valid Indonesian address.
• You must not be located in any jurisdiction where online gambling is prohibited or restricted by law.
• You must be legally capable of entering into binding contracts under Indonesian law.
• You must not be registered with any self-exclusion program or gambling prohibition list.

2.2 Account Registration Process

When creating an Account, you agree to provide accurate, current, and complete information including your full legal name, date of birth, valid email address, phone number, and residential address. You must not:

• Provide false, misleading, or fraudulent information during registration or at any time thereafter.
• Create multiple Accounts. Each individual person is permitted only one (1) Account. Duplicate accounts will be immediately closed, and any funds therein may be forfeited.
• Register an Account on behalf of another person or allow another person to use your Account.
• Use a temporary, disposable, or invalid email address.

2.3 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You agree to:

• Use a strong, unique password that is not used for any other online service.
• Enable two-factor authentication (2FA) when available to enhance Account security.
• Never share your Account credentials with any third party.
• Immediately notify jupe66 Customer Support if you suspect unauthorized access to your Account.

jupe66 is not liable for any losses resulting from unauthorized Account access if such access was facilitated by your failure to maintain credential security. You are responsible for all activity conducted through your Account, whether authorized or unauthorized.

3. Identity Verification (KYC)

3.1 Verification Requirements

In compliance with international anti-money laundering (AML) regulations and Indonesian legal requirements, jupe66 requires all Users to complete identity verification (KYC) before processing withdrawals. The KYC process typically requires submission of:

• A clear, legible copy of a government-issued photo identification document (Indonesian National Identity Card / KTP, passport, or driver's license).
• Proof of residential address dated within the last three (3) months (utility bill, bank statement, or government correspondence).
• A selfie photograph of yourself holding your identification document next to your face.
• Verification of payment methods used for deposits (bank account statement or card photograph with middle digits masked).

3.2 Verification Timeline and Consequences

jupe66 will process KYC submissions within one (1) to twenty-four (24) hours during business days. Until verification is complete, your ability to withdraw funds may be restricted. Failure to complete KYC verification within thirty (30) days of your first withdrawal request may result in Account suspension. Documents must be authentic, unaltered, and clearly show all required information. Submission of forged or fraudulent documents will result in immediate Account termination and forfeiture of all funds.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

jupe66 accepts deposits via major Indonesian banks including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, Bank Danamon, OCBC NISP, and Bank Syariah Indonesia (BSI), as well as e-wallet services including OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit amount is Rp 50,000. Maximum deposit limits vary by payment method and User account tier. Deposits are typically credited to your Account instantly upon confirmation by the payment provider.

4.2 Withdrawal Process and Timeframes

Users may request withdrawals at any time, subject to completion of KYC verification and fulfillment of any applicable bonus wagering requirements. Minimum withdrawal amount is Rp 100,000. Withdrawals are processed to the same bank account or e-wallet used for deposits, in accordance with anti-money laundering regulations. Standard withdrawal processing time is fifteen (15) minutes during business hours (08:00-22:00 Western Indonesia Time / WIB). VIP members may qualify for instant 24/7 withdrawals. jupe66 reserves the right to delay withdrawal processing if fraud or violation of these Terms is suspected.

4.3 Payment Method Requirements

All deposits and withdrawals must be made using payment methods registered in your own legal name. Third-party deposits (deposits from an account not in the User's name) are strictly prohibited and will result in immediate return of funds and possible Account suspension. You may not use jupe66 as a money transfer or currency exchange service. Funds must be genuinely wagered before withdrawal.

5. Bonuses and Promotions

5.1 Bonus Terms

jupe66 periodically offers bonuses, promotions, and special offers to Users. Each bonus is subject to specific terms including wagering requirements, eligible games, maximum bet limits, expiration dates, and withdrawal restrictions. These specific terms are provided at the time of the bonus offer and must be read carefully before acceptance. General bonus rules include:

• Bonuses are available only to Users who meet eligibility criteria specified in the promotional terms.
• Wagering requirements specify the number of times you must wager the bonus amount before bonus funds can be withdrawn (e.g., a bonus with 20x wagering requires total bets equal to 20 times the bonus amount).
• Not all games contribute equally toward wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute less or be excluded entirely.
• Maximum bet limits apply while wagering a bonus. Exceeding the stated maximum bet may void the bonus and associated winnings.
• Bonuses have expiration dates. Unused bonuses and unfulfilled wagering requirements will expire after the stated period.
• jupe66 reserves the right to void bonuses if abuse or breach of terms is detected.

5.2 Bonus Abuse

jupe66 strictly prohibits bonus abuse, which includes but is not limited to: creating multiple Accounts to claim multiple bonuses, colluding with other Users, using betting strategies designed solely to convert bonus funds to cash with minimal risk, or any other activity deemed by jupe66 to constitute abuse of promotional offers. Detection of bonus abuse will result in cancellation of the bonus, forfeiture of associated winnings, and potential Account termination.

6. Betting Rules and Game Conduct

6.1 General Betting Rules

All bets placed on the jupe66 Platform are final and cannot be canceled once confirmed. Users must ensure they understand the bet type, odds, stake amount, and potential payout before confirming. In the event of obvious technical errors (incorrect odds display, erroneous game results), jupe66 reserves the right to void affected bets and refund stakes. Official game results are determined by official league or tournament sources for sports betting, and by certified Random Number Generators (RNGs) for casino games and slots. jupe66's determination of results is final.

6.2 Prohibited Activities

Users are strictly prohibited from engaging in the following activities:

• Collusion: Coordinating with other Users to gain an unfair advantage.
• Arbitrage Betting: Exploiting odds discrepancies across different platforms or markets to guarantee profit.
• Bot Usage: Using automated software, bots, or scripts to place bets or manipulate gameplay.
• Game Manipulation: Attempting to influence game outcomes through technical exploits or manipulation.
• Money Laundering: Using the Platform to transfer, convert, or obscure the origin of illegally obtained funds.
• Fraudulent Activity: Using stolen credit cards, chargebacks, or any other fraudulent payment methods.
• Insider Betting: Placing bets based on non-public information or inside knowledge of sporting events.

Detection of any prohibited activity will result in immediate Account suspension, forfeiture of funds, and potential legal action.

7. Responsible Gaming

7.1 Commitment to Responsible Gaming

jupe66 is committed to promoting responsible gaming and preventing gambling-related harm. We encourage all Users to gamble responsibly and within their financial means. Gambling should be viewed as entertainment, not as a way to make money or solve financial problems. We provide the following responsible gaming tools:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit.
• Loss Limits: Define maximum loss amounts per period to prevent excessive losses.
• Session Time Limits: Restrict the duration of your gaming sessions with automatic logout after specified time.
• Reality Check Reminders: Receive periodic notifications displaying time elapsed and win/loss amounts.
• Self-Exclusion: Temporarily or permanently block your Account from accessing jupe66 services.

7.2 Self-Exclusion

Users who feel they need a break from gambling may self-exclude for periods of 24 hours, 7 days, 30 days, 6 months, 1 year, or permanently. During self-exclusion, your Account will be inaccessible, and all marketing communications will cease. Self-exclusion can be requested by contacting Customer Support. Permanent self-exclusion is irreversible.

8. Intellectual Property Rights

All content on the jupe66 Platform, including but not limited to text, graphics, logos, images, software, game interfaces, and audio-visual materials, is the intellectual property of jupe66 or its licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws. Users are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for personal, non-commercial entertainment purposes. You may not:

• Copy, reproduce, distribute, modify, or create derivative works from Platform content.
• Reverse engineer, decompile, or disassemble any Platform software or games.
• Remove or alter any copyright, trademark, or proprietary notices.
• Use the jupe66 name, logo, or branding without express written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, jupe66, its directors, officers, employees, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of profits, data, goodwill, or other intangible losses, even if jupe66 has been advised of the possibility of such damages. jupe66's total cumulative liability to any User for all claims arising from use of the Platform shall not exceed the amount deposited by that User into their Account during the twelve (12) months preceding the claim. jupe66 is not responsible for losses resulting from:

• User error, misunderstanding of game rules, or mistakes in bet placement.
• Technical issues beyond our control, including internet connectivity problems, device malfunction, or third-party service failures.
• Unauthorized Account access resulting from User's failure to maintain credential security.
• Changes in law or government action that affect our ability to provide services.

10. Account Suspension and Termination

10.1 Suspension by jupe66

jupe66 reserves the right to suspend or terminate any User Account at any time, with or without notice, if we reasonably believe:

• You have violated any provision of these Terms.
• You have engaged in fraudulent, illegal, or abusive activity.
• Your Account poses a security risk to jupe66 or other Users.
• You have provided false information during registration or KYC verification.
• You have multiple Accounts in violation of Section 2.2.
• Continuation of your Account would expose jupe66 to legal or regulatory liability.

Upon suspension or termination, jupe66 may forfeit any remaining Account balance if the suspension was due to fraudulent activity or material breach of these Terms. If suspension was precautionary and you are later cleared of wrongdoing, remaining legitimate funds will be returned.

10.2 Voluntary Account Closure

Users may request Account closure at any time by contacting Customer Support. Upon closure, any remaining positive balance will be withdrawn to your registered payment method, subject to completion of KYC verification and fulfillment of any outstanding wagering requirements. Account closure does not absolve you of obligations incurred prior to closure.

11. Dispute Resolution and Governing Law

11.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which jupe66 is licensed, without regard to its conflict of law provisions. To the extent Indonesian law applies to your use of the Platform, such laws shall also govern the interpretation and enforcement of these Terms.

11.2 Dispute Resolution Process

In the event of any dispute, claim, or controversy arising from or relating to these Terms or your use of jupe66 services, you agree to first contact jupe66 Customer Support in good faith to seek an amicable resolution. If the dispute cannot be resolved through direct negotiation within thirty (30) days, either party may escalate the matter to formal dispute resolution. Both parties agree to attempt mediation before pursuing litigation or arbitration.

11.3 Limitation Period for Claims

Any claim or cause of action arising from or related to your use of jupe66 services must be filed within one (1) year after the claim arose, or such claim shall be permanently barred.

12. Amendments to Terms

jupe66 reserves the right to modify, amend, or update these Terms and Conditions at any time. When material changes are made, we will notify Users via email, Platform notification, or prominent notice on our website at least fourteen (14) days prior to the changes taking effect. Your continued use of the Platform after the effective date of amended Terms constitutes acceptance of the new Terms. If you do not agree to amended Terms, you must discontinue use of jupe66 services and may close your Account. It is your responsibility to review these Terms periodically to remain aware of any changes.

13. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of jupe66 services, please contact our Customer Support team:

• Email: [email protected]
• Live Chat: Available 24/7 on the jupe66 Platform
• WhatsApp: Available through the Platform contact section
• Operating Hours: 24/7 customer service (fastest response during WIB business hours)